Privacy Policy

1. Information We Collect

We collect two main types of information:

a. Information You Provide

• Account Info: When you create an account, we collect your name, username, age (to confirm eligibility), and phone number or email address.
• Messages: We process and transmit messages you send through the app. Messages may be stored temporarily to ensure delivery but are not retained long-term unless necessary for legal or safety reasons.
• Support Requests: When you contact support, we may collect details about your issue, including screenshots or logs you choose to provide.

b. Information We Collect Automatically

• Device Information: Includes device type, operating system, language, app version, and unique identifiers.
• Usage Data: Includes when you use the app, how often, features used, and crash logs for troubleshooting.
• Location Data: Only with your permission, we may collect location data to enhance certain features.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the FILYY app and features;
• Authenticate users and secure your account;
• Respond to customer service requests;
• Send important updates or notifications;
• Enforce our Terms and protect the safety of users;
• Comply with legal obligations.

We do not sell your personal data.

3. Sharing of Information

We may share information:

• With Service Providers: We use trusted third-party partners for infrastructure, analytics, and support. They are bound by confidentiality agreements.
• For Legal Reasons: If required by law, subpoena, court order, or to protect rights, safety, or property.
• In Business Transfers: If FILYY is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that deal.

4. Your Choices & Controls

• Access and Update: You can update your profile and account information in the app.
• Delete Account: You may delete your account at any time in the app settings. We will delete your data unless retention is legally required.
• Notifications: You can manage push notification settings in your device preferences.
• Location Sharing: You can enable or disable location access at any time through your device settings.

5. Children's Privacy

FILYY is not intended for children under 16 years of age. We do not knowingly collect data from anyone under 16. If we become aware of such a case, we will delete the information promptly.

6. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your information, no method is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to provide the Service, comply with our legal obligations, or resolve disputes. Messages are not permanently stored unless explicitly required by law or for trust and safety purposes.

8. International Users

Our servers are located in the United States. If you access FILYY from outside the U.S., your data may be transferred to, stored, and processed in the U.S. or other countries where we operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Effective Date" and notify you within the app or via email if required.

10. Contact Us

If you have any questions, feedback, or concerns regarding your privacy, please contact us at:

Email: admin@Filyy.com
Address: 5441 S Macadam Ave, Suite N, Portland, Oregon 97239, United States of America